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Latest thinking from Empathy—

Field notes, stories and ideas to inspire

FIELD NOTE—

Investing inward: Let’s pop the hood and see how we’re running

PERSPECTIVE
FIELD NOTE—

Questioning the comforts of home

PERSPECTIVE

FIELD NOTE—

Learning through the ears

Audio complements other interview and delivery methods to add value for clients and create a more comfortable experience for research participants.

PERSPECTIVE

FIELD NOTE—

A label is a limit

Perspective
FIELD NOTE—

How to write more better

METHODS
FIELD NOTE—

I went to nursing school to become a designer

Sam needed fresh air in his lungs and the weight of a fish on his rod, and I had the ability to give him one of those things. So I did. The solution was simple, but the need was harder to find.

Perspective

FIELD NOTE—

Enabling ethnography in small budget economies

PUBLICATION
FIELD NOTE—

How to peel a post-it

Methods

FIELD NOTE—

Reciprocity: The secret ingredient of customer research

work in progress

PERSPECTIVE